order

To get to know our products, acess pieces        categorie

 

The order system has 3 steps:

 

1- Send us an e-mail (masiartes@gmail.com) expressing the will to purchase products from our website. The e-mail must point which pieces you want to order. We will send you the informantions, such as prices and time for production, shortly. 

 

2- After receiving our e-mail with the information you must agree with the terms and we'll proceed with the payment procedure.

 

3- The final step is the agreement and payment, after what we'll start the production and ship the product to yout adress. 

 

Payment

 

The payment is made through bank transfer. We will send you an e-mail with the count information and the price of the product with the shipping fee.  (We are working to improve our payment method, soon the store tool will be available in the website). 

 

 

   Deadlines and procedures

  • All pieces in the website are manufactured and the deatlines include the time of production;

  • For products under-order the time for production is between 15-30 days, after what we'll ship it by mail;

  • Our paintings are delivered in frame, what guarantee its aesthetic and physical quality.

  • The frames are carefully chosen by the artist, all of them in wooden box with diverse finishings and 4mm colorless grass cover. 

 

 

   More important points

 

  • All pieces are made in pairs, in other words, only two pieces are  made for selling. That ensures the exclusivity; 

  • In the event of withdrawl after the conclusion of payment and beginning of production a fine of 30% over the price may be applied. The remaining amount is returned to the client. 

  • The paintings and lamps carries authenticity certificate;

  • In the pieces page a list of tags inform: 

 

Available ( available for shipping )

 

+1 available ( last piece available)

 

Under order ( available under-order)

 

Sold out ( unavailable, product only on display)

 

 

 

Delivery

 

Internetional orders are posted in mail to the recipient adress. The delivery time vary according to the recipient country mail system (between 15-30 days). The braziliam system is Correios (click to see more about delivery to your country).We use Sedex to ship internetionaly. 

 

 

 

For questions or start the procedure send us an e-mail: